Open to everyone!
Don’t Let Good Get In the Way of Best - Achieving the Best for You and Your Patients presented by Ann-Marie DePalma
January 9th, 2012 8pm EST
Many practices are currently facing numerous challenges ranging from cancellations and no shows to insurance management issues. Others have taken these challenges as opportunities and have grown despite adverse conditions. What makes the growing teams different than the challenged teams? This program will discuss opportunities for growth for patients and teams while providing comprehensive oral care. The goal of this program is to provide team members with an overview of techniques that lead to comprehensive oral care for patients while increasing practice productivity, profitability and decreasing stress. This course will: discuss leadership and communication, identify the responsibilities of healthcare professionals, discuss treatment modalities such as periodontal and radiographic protocols and CAMBRA, and introduce Jameson Management concepts.
About the speaker: Ann-Marie C. DePalma, CDA, RDH, MEd, FADIA, FAADH is a Fellow and Certified Educator of the Association of Dental Implant Auxiliaries, a Fellow of the American Academy of Dental Hygiene, as well as a continuous member of ADHA. Ann-Marie is currently a business/clinical advisor for Jameson Management, Inc, a comprehensive advising and coaching firm and presents continuing education programs for dental team members on a variety of topics. Ann-Marie is also a monthly columnist and feature writer for RDH Magazine and a consultant dental hygiene examiner for NERB. She has been a faculty member of a dental hygiene program and program chair of a dental assisting program after having been employed in clinical hygiene for 25+ years in periodontal and general practices. She is collaborating with several authors on various books for dental hygiene.
